Privacy Policy

1. Information We Collect

To provide you with a seamless B2B wholesale experience, we collect the following types of information:

• Personal & Business Details: Name, mobile number, email address, company name, and GSTIN when you register, request a quotation, or place an order.
• Usage Data: We may collect non-personally identifiable information automatically, such as IP addresses, browser types, and pages visited, to improve our website performance.

2. How We Use Your Information

Your data is strictly used for business purposes to serve you better. We use it to:

• Process your enquiries, quotations, and orders.
• Communicate with you regarding your account or transactions (via WhatsApp, Email, or Call).
• Verify your business identity (using GSTIN) for B2B transactions.
• Improve our website, products, and customer support.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share your data under the following circumstances:

• Service Providers: We may share necessary details with trusted partners (e.g., delivery partners, payment gateways) strictly for processing your orders.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities (e.g., court or government agencies).

4. Data Security

We take data security seriously. Your data is stored securely using enterprise-grade cloud databases (Google Firebase) equipped with strict security rules, encryption, and authentication protocols to prevent unauthorized access, alteration, or disclosure.

5. Cookies

Our website uses minimal cookies necessary for core functionality, such as keeping you logged in and remembering your cart items. You can instruct your browser to refuse all cookies, but this may limit your ability to use some features of our website.

6. Your Data Rights

You have full control over your personal data. You have the right to:

• Access and review the personal information we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your account and associated data, subject to legal and accounting retention requirements.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

• Address: Maujpur, Delhi, India
• Email: relites.lightings@gmail.com